Wednesday, September 28, 2011
David Leusink, president/CEO of Bay Winds Federal Credit Union has announced that construction on its new Boyne City branch is underway at 308 N. Lake St. Company officials said It will “help lead the way in the revitalization of the NoBo (North Boyne) business district.” The branch will feature dialog stations, a state-of-the-art customer service concept. Construction is being facilitated through local contractors and is expected to be completed in the first quarter of 2012 at a cost of $1.4 million. At 9,000 transactions a month Bay Winds has outgrown its current facility in the Glen’s Plaza. Dialog banking will provide an ideal mix of technological efficiency in an environment of that fosters dynamic customer service. “We feel it optimizes the best of hi-tech and hi-touch,” said Leusink. The traditional teller line is being replaced with dialog stations thereby creating a side-by-side service environment that is more flexible, functional and consumer friendly. Attending a ground-breaking ceremony on Sept. 16 were CEO David Leusink, city officials, credit union board members and members of Team Boyne, the Main Street economic restructuring committee. Bay Winds website.